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Why you suck but I don't

Ok, ok,you don’t suck. Jeez, don’t get all excited! But people committing the fundamental attribution error think you do.

The fundamental attribution error relates to how we interpret things when somebody screws up. Not to put too fine a point on it, but people’s default tendency is to apply an egregious double-standard in this regard: we interpret our own failings as the result of circumstance, but we assume the failings of others are the result of obvious and tragic character flaws within them.

Or in other words, “I was late because I hit all the red lights and got stuck behind an old granny in a land-yacht who didn’t understand what the gas pedal was for, but you were late because you obviously don’t know how to plan and manage your time.”

We commit this double standard for a pretty obvious reason: we know everything about our own circumstances, but comparatively little about other people’s circumstances. We don’t see other people walking around with their circumstances all nicely labeled for us. We don’t know if a co-worker was late for an important meeting because he really is lousy at time management, or because he was taking a call from his mother who lives three states away, panicking because his father had slipped in the shower and she didn’t know what to do.

Had we known that, we’d likely have cut the guy some slack for taking five minutes to talk his mom down and get her to dial 9-1-1. But we can’t see that. All we see is him coming into the meeting late and with a sheepish look on his face.

That’s the fundamental attribution error. And like most human behaviors, there’s a lot writers can do with it.

Create empathy. If you want readers to empathize with a somebody who screws up, just make sure they know the circumstantial reasons contributing to the screw-up. Novels give us a freedom that real life doesn’t, which is to show our readers the circumstances attached to any characters we care to. Use this power wisely.

Show positive personality traits. If you want to show a character as being fair-minded, empathetic, compassionate, forgiving, et cetera, then show them working hard not to commit the fundamental attribution error. Show them trying to think of what circumstances might have contributed to another character’s mistakes. Simply letting a character wait for evidence to come in, rather than rushing to judge someone, can work wonders for casting that character as a thoughtful, considerate person.

Show denial. Sometimes, people really do screw up because of core character flaws, and yet, under the right circumstances others will work very, very hard indeed to find a circumstantial explanation for that person’s failings. Wives who cover for their husbands’ alcoholism (or vice versa) is perhaps the most cliché example, but there are many others. While we never have all the information about someone else’s circumstances, we always have some; the difference between denial and commendable fair-mindedness is in how we heed or ignore the evidence we do have, especially when ignoring it leads to bad consequences for us.

Create a Pollyanna character. A Pollyanna is a naively or hopelessly optimistic character. One who always looks on the bright side, despite any and all evidence to the converse. Applied to people, this philosophy can certainly be a good thing (see show positive personality traits, above). Still, you know what they say about too much of a good thing. Imagine that you have a co-worker who is habitually late, and another co-worker who always gives that person the benefit of the doubt, or even goes so far as to invent hypothetical excuses on that person’s behalf ("I’ll bet he just had car trouble"). What would you think about that second co-worker? Chances are, that’s not someone whose judgment you’d particularly trust, since they’re ignoring what is obvious for all to see.

Create a hothead or unreliable flake. The flip-side is that if you want to if you want to show a character being judgmental, showing them rushing to judgment—committing the fundamental attribution error—is a great way to go, especially if you couple it with that same character going to great lengths to explain away his own failings to others. This is the person who always thinks the best of himself and the worst of others. Note, for this you’ll need to be using a narrative point-of-view that allows the character and the reader to have different information, so the reader can empathize with the mistake-maker, while hothead character rushes to judge.

Create a dramatic twist. Finally (and this is one of my favorites), if you want to spring a reversal on the reader in which you take a character from being viewed negatively to being viewed positively, let the reader and any relevant POV characters commit this error, but then later, reveal to them the circumstances. That is, show the character making a mistake, and other characters attributing it to the mistake-maker’s personality. If you’re not too heavy-handed about it, chances are the reader will go right along with it and make the exact same mistake themselves. Then later, you can reveal the circumstances leading up to that person’s mistake, and use that information to pivot everyone’s attitude about that person.

Got any other great ways to take advantage of the fundamental attribution error? Share them in the comments!

June 03, 2010 23:45 UTC

Tags: character, fundamental attribution error, judgment, pollyanna, reversals

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4 Comments:

Posted by Lexi Revellian on June 04, 2010 12:45 UTC

What about...a character showing a complete lack of understanding and sympathy for another’s predicament, then later on in the novel finding herself in a very similar position. Whether she makes the connection and learns from the experience, or remains convinced her circumstances are completely different depends on her personality.

My mother told me a story about a woman she knew who started an affair with her boss. Eventually, he divorced his boring wife and married her. She stopped work and became a stay-at-home wife. A couple of years later, she discovered her husband was cheating on her with his new secretary. She was outraged that he’d treated her that way; it didn’t occur to her to finally identify with wife number one, or recognize an element of rough justice in the situation.

Posted by Jason Black on June 04, 2010 16:36 UTC

@Lexi:

What about...a character showing a complete lack of understanding and sympathy for another’s predicament, then later on in the novel finding herself in a very similar position.

So basically, letting a character discover in hindsight that he or she had committed this error, and coming to a new point of empathy for someone they had previously misjudged? That’s good. I like it.

The danger, of course, is in exactly the anecdote you relate: when the same thing happens to the character later, fundamental attribution error (or at least the possibility of it) still applies. Absent something to help the character think differently, there’s no particular reason she wouldn’t do it again and forgive herself on circumstantial grounds.

What jumps to mind is letting a third character similiarly misjudge her, in the same way she had earlier misjudged someone else for the same failing. Even better, if this third person was also aware of the earlier incident too, and can thus point out the similarity.

For example, in the infidelity scenario you presented, your mother might have gone to her outraged friend and said something like “Well, honey, you can’t ask a tiger to change its stripes.” This might be enough to make the friend realize that her situation was exactly like wife number one’s, and trigger the empathy switch you’re talking about.

Posted by Lexi Revellian on June 05, 2010 10:32 UTC

Had my mother said that, my guess is the woman would have stayed in denial. People are depressingly good at defending the indefensible, if they are the ones being criticized.

On the other hand, I used to wonder at passers-by wearing completely unsuitable footwear; sandals in winter, say, or wellington boots when it wasn’t raining. Also, the sight of someone holding a broken umbrella over his head puzzled me. Only when I went through a period of poverty myself did I realize that the inappropriate shoes weren’t a choice; these people couldn’t afford new ones, and the man hadn’t got the money to replace the umbrella.

Posted by Jessica Meats on July 19, 2010 08:54 UTC

I decided to try something quite tricky in one my (as yet unfinished) novels, Am I Perfect Yet. I wanted to have the reader figure something out while the viewpoint character didn’t. The main character sees everything the reader sees, but is self-centred enough to miss some clues that something is seriously wrong with one of the other characters.

When she finally catches on, there’s room for major guilt because she didn’t notice sooner what’s so obvious with hindsight.

Whatever happens with that novel, it’s an interesting exercise to try and have a character that’s less perceptive than the reader. It might be a good technique for the denial cases. You’ve got to make the circumstances apparent without sign-posting them too much.

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